{"xsrfToken":"be0a5058fff8cced66fae0b1e85f709f13381043_lout","branding":{"id":"7","key":"sup","name":"SequenceDiagram.org Support","portalBaseUrl":"/servicedesk/customer/portal/7"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f6fcb3ef-05f1-4bee-b18e-a2d9f5b34b03/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NjQ5Mzk1Yy02MGRjLTRjZmYtYmUxZi03OTI2NWU0ZWIwMDEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY2ZmNiM2VmLTA1ZjEtNGJlZS1iMThlLWEyZDlmNWIzNGIwMyI6WyJyZWFkIl19LCJleHAiOjE3MzY5NDYxNDksIm5iZiI6MTczNjk0NTU0OX0.p87_6iNGAFik8fohQ0sEiHSyk4EZNr3MUjoshQWoQ2w&client=6649395c-60dc-4cff-be1f-79265e4eb001&mode=fit","logoId":"f6fcb3ef-05f1-4bee-b18e-a2d9f5b34b03","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center (all platforms)","sharedPortalName":"SequenceDiagram.org","userInitialAnnouncementHeader":"Important","userInitialAnnouncementMessageWiki":"<p>CDN Provider Switch:<br> We have switched CDN provider during the weekend. If you experience slower loading times or other issues, please let us know!</p>\n<p>Editing diagrams on Confluence now requires hover and click:<br> Confluence has changed the behavior for displaying the floating edit control for the diagram. When in edit page mode, you need to hover on the diagram and then click on the small label above the diagram <span class=\"error\">[SequenceDiagram.org for Confluence <slider-icon>]</span> to display the floating edit control below the diagram.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center (all platforms)","sharedPortalName":"SequenceDiagram.org","announcementHeader":"Important","announcementMessage":"CDN Provider Switch:\nWe have switched CDN provider during the weekend. If you experience slower loading times or other issues, please let us know!\n\nEditing diagrams on Confluence now requires hover and click:\nConfluence has changed the behavior for displaying the floating edit control for the diagram. When in edit page mode, you need to hover on the diagram and then click on the small label above the diagram [SequenceDiagram.org for Confluence <slider-icon>] to display the floating edit control below the diagram.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"7","key":"sup","projectId":10008,"serviceDeskId":7,"name":"SequenceDiagram.org Support","description":"<p>Welcome! You can raise a request for SequenceDiagram.org Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","onlyPortal":true,"reqTypes":[{"id":"54","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://sequencediagramorg.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[11],"key":""},{"id":"56","name":"Suggest feature or improvement","descriptionHtml":"","callToAction":"Suggest feature or improvement","introHtml":"<p>Suggest a new feature or see a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://sequencediagramorg.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[11],"key":""},{"id":"49","name":"Support","descriptionHtml":"","callToAction":"Support","introHtml":"<p>Unexpected issues or general support. Select this to request assistance.</p>","icon":10520,"iconUrl":"https://sequencediagramorg.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[11],"key":""},{"id":"53","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://sequencediagramorg.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"59","name":"Incident","descriptionHtml":"","callToAction":"Incident","introHtml":"","icon":10508,"iconUrl":"https://sequencediagramorg.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10508","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"General"}],"orderMapping":{"11":[49,54,56]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NjQ5Mzk1Yy02MGRjLTRjZmYtYmUxZi03OTI2NWU0ZWIwMDEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzY5NDY3NDksIm5iZiI6MTczNjk0NTU0OX0.te3QZLMpnSk1zf8OLElQpZdR_ZIfVgAwldTbDUXRZR4","targetCollection":"upload-project-10008","endpointUrl":"https://api.media.atlassian.com","clientId":"6649395c-60dc-4cff-be1f-79265e4eb001","tokenDurationInMins":20}},"reqCreate":{"id":49,"projectId":10008,"form":{"name":"Support","descriptionHtml":"","callToAction":"Support","intro":"<p>Unexpected issues or general support. Select this to request assistance.</p>","instructions":"","icon":10520,"iconUrl":"https://sequencediagramorg.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"What do you need help with? Provide as much detail as possible","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attach any relevant files","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"Critical","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10101","fieldConfigId":"10211","label":"Plaform","description":"Select the platform where you discovered the issue","descriptionHtml":"<p>Select the platform where you discovered the issue</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10297","label":"Web (sequencediagram.org)","selected":false,"children":[]},{"value":"10294","label":"Atlassian Confluence Cloud","selected":false,"children":[]},{"value":"10296","label":"Intellij IDEA","selected":false,"children":[]},{"value":"10299","label":"Docker for On-Prem","selected":false,"children":[]},{"value":"10298","label":"JavaScript API","selected":false,"children":[]},{"value":"10295","label":"Google Drive","selected":false,"children":[]}],"noneOptionRequired":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/7/create/49","requestValidateBaseUrl":"/servicedesk/customer/portal/7/validate/49","calendarParams":{"firstDay":0,"date":"2025-01-15T12:52:29+0000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NjQ5Mzk1Yy02MGRjLTRjZmYtYmUxZi03OTI2NWU0ZWIwMDEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzY5NDY3NDksIm5iZiI6MTczNjk0NTU0OX0.te3QZLMpnSk1zf8OLElQpZdR_ZIfVgAwldTbDUXRZR4","targetCollection":"upload-project-10008","endpointUrl":"https://api.media.atlassian.com","clientId":"6649395c-60dc-4cff-be1f-79265e4eb001","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}